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Frequently Asked Questions

Herbs
Q. Do you offer Nutrition only consultations?
A. At this stage, I offer one type of consultation, and this is both Naturopathy and Nutrition combined. This means you will receive food swaps, dietary suggestion and recipes.


Q. Do you write meal plans? 
A. All of my patients receive dietary recommendations, food swaps and some recipes and a general idea of what they should and shouldn't eat, based on evidence which will be specifically tailored to their individual needs, as a part of their treatment plan. 


Q. Do you offer testing?
A. As natural health practitioners, we have access to hundreds of tests. These are always at an additional cost and are sent away for, not done during consultation. Once the lab receives your test kit (based in Victoria) it will take 5 days to analyze the samples and then they sent the results back to me to discuss with you further. 


Q. How much are initial appointments? 
A. Please refer to Book A Service for more information on pricing and to book. 

Q. Am I eligible for a private health rebate with your services? 
A. Unfortunately, as of April 2019 private health rebates are no longer available for Naturopaths. If you hold a valid concession , student or seniors card, reach out before booking for a discount code.

Q. What types of things can Naturopathy treat? 
A. Naturopathy can treat and manage a wide array of things, ranging from acute to chronic. 
If you're unsure if I can help with something specific, please feel free to email me or book a FREE compatibility call to discuss. 

Q. What if I am using prescription medication from my doctor?
A. This is totally fine. As registered practitioners we have access to many resources to check drug/herb/nutrient interactions, ensuring we are always taking extra measures to do what's best for you as a patient.

Q. I would love an appointment but the available times aren't right for me.
A. Because I offer only remote Skype, Zoom, FaceTime and phone consultations. If the days listed don't suit your, send me an email and I can try and work around your schedule. 

Q. If I don't see you in person, how will I get my prescribed medicines?
A. The good news is, all products can be posted to your nominated address and you can choose express or regular post depending on how fast you would like them. Alternatively, you may collect them via click and collect or we offer FREE delivery within 25km radius. (Please email before purchase if for FREE drop off locally)


Q. How many follow up appointments will I need? 
A. The amount of follow up appointments needed depends on how you are going with treatment. We will generally be able to work this out after 2 or 3 appointments.


Q. Which payment methods do you accept?
A. Telehealth appointments must be paid for at the time of booking and can be made via card payment, paypal, afterpay or bank transfer. You will be prompted upon booking to select. 








 

Contact Me

Discovering Balance with Melissa Jane

Melbourne Naturopath and Nutritionist

22 Kokaribb Road, Carnegie 3163

mjanewellness@gmail.com  |  Tel: 0406939641

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